Mercy Medical Center West Lakes

West Des Moines, Iowa


August 2009

80 Occupied Beds
400-500 Peak Retail Transactions

New Foodservice Department
Coffee Shop

This new hospital was built in a fast growing West metro area of Des Moines. It is planned to serve the first phase of 95 patients, but expects to grow to a second phase of 150. The patient service methodology is Room Service, similar to the main Mercy Hospital. The planning was completed during a management transition in the foodservice department and the new management team had very few design changes during construction.

The cafeteria is planned for 400-500 transactions at lunch and features a stone hearth oven, grill station, hot food and salad bar. Soft space was designed around the kitchen and dining room to allow future growth. The coffee shop, West Lakes Brew, is located on the main lobby level and is operated by the facilities axillary services.